Fully fundedClinical supports
Nursing care, allied health and other clinical services.
Our services
- Nursing care
Government-funded aged care
Understanding the Support at Home program
The Australian Government's program for care in your own home, explained without the jargon, so you know exactly what to expect and what to ask.
At a glance
- Started1 November 2025
- ReplacedHome Care Packages and Short-Term Restorative Care
- FundsClinical care, independence and everyday living
In short
What Support at Home is
The single Australian Government program for aged care delivered in your own home.
It started on 1 November 2025 and replaced the Home Care Packages program and Short-Term Restorative Care.
It funds clinical care such as nursing, help to stay independent such as personal care and respite, and everyday living services such as cleaning, transport and social support. The amount of funding depends on your assessed level of need.
The pathway
How it works, step by step
- Step 1
Register with My Aged Care
Call 1800 200 422 or apply online. You can do this yourself or a family member can do it for you.
- Step 2
Have an assessment
An independent assessor visits you at home to understand your needs, goals and living situation.
- Step 3
Receive your classification
Your assessment sets a classification and a quarterly budget for services.
- Step 4
Choose your provider
Pick a registered provider to deliver your services. Your provider then builds your care plan with you.
Service groups
Three groups of services, and where ours fit
Every Support at Home service sits in one of three groups. Here is what each covers and which of our services belong to it.
Fully funded
Contribution may applyIndependence services
Personal care, respite, care management and social support that help you stay independent.
Our services
- Personal care
- Care management
- Respite
Contribution may applyEveryday living
Domestic assistance, meals, gardening and transport for the ordinary parts of life.
Our services
- Domestic assistance
- Transport
- Social support
Questions
Common questions about Support at Home
Preparing for your assessment? We will help, whether or not you end up choosing us.
Support at Home replaced Home Care Packages and Short-Term Restorative Care from 1 November 2025. People who held a Home Care Package were moved across to the new program.
Generally people aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander people, who need help to keep living safely at home. Eligibility is confirmed through a My Aged Care assessment.
Yes. Once assessed, you choose a registered provider to deliver your services and you can change provider if you are not happy.
Funding is based on your assessed classification, with contributions depending on your circumstances and the type of service. Clinical supports are fully funded; independence and everyday living services may involve a contribution. We can walk you through how this applies to you.
Good Samaritan Home & Aged Care is a newly established provider. Our application for registration with the Aged Care Quality and Safety Commission is in progress. We are welcoming enquiries now so that care can begin as soon as we are able to deliver it.
Next step
Not sure where to start?
Call us. We will explain the process in plain English and help you prepare for your assessment, whether or not you end up choosing us.