Good Samaritan Home & Aged Care was founded in Rooty Hill by people who have cared for their own parents. We built the provider we wished we had found.
We set out to be the provider we wished we had found for our own families.
Most of us have been on the other side of this. A parent who needs more help than the family can give. A hospital discharge with no plan. A roster of strangers who never seem to be the same person twice.
Good Samaritan was set up to be the provider we wished we had found. Small enough that your care manager knows your name and your routine. Structured enough that nothing falls through the cracks: a registered nurse leads clinical governance, a dedicated officer looks after quality and compliance, and every policy is signed off by the director.
We are new, and we are open about that. What we bring from day one is the governance most small providers only build years later, and a team who chose aged care because they care about older people, not because it was a job going.
Good Samaritan Home & Aged Care is a newly established provider. Our application for registration with the Aged Care Quality and Safety Commission is in progress. We are welcoming enquiries now so that care can begin as soon as we are able to deliver it.
We treat every client the way we would want our own parents treated: with patience, warmth and respect for the life they have lived.
Care is coordinated, documented and reviewed. A registered nurse oversees the clinical side and a care manager keeps everything else on track.
Our job is to do the things that let you keep doing everything else. We support independence, we do not replace it.
Ella founded Good Samaritan to bring the kind of care she would want for her own parents to families across Western Sydney. She holds overall responsibility for governance, strategy, quality and safety, and signs off every policy the service runs on.
Michelle leads clinical governance and nursing oversight. She sets our clinical policies, supervises medication management and infection control, and makes sure every clinical decision is safe, documented and reviewed.
Noel is the person most clients will meet first. He runs assessments and intake, builds each care plan around the client's goals, coordinates services and keeps families informed as needs change.
Leyden looks after policies, procedures, audits and complaints. Her job is to make sure what we say we do and what we actually do are the same thing, every day, on every visit.
Kathleen recruits and onboards our care workforce, manages police checks and qualifications, handles rostering and keeps client and staff records in order so the care team can focus on care.
Ella founded Good Samaritan to bring the kind of care she would want for her own parents to families across Western Sydney. She holds overall responsibility for governance, strategy, quality and safety, and signs off every policy the service runs on.
A short, no-obligation conversation with our Care Manager is the best place to start. We will listen first, then tell you honestly what we can do.
